Extremely Vulnerable V High Risk – Patient Guidance / Register as a Vulnerable Patient

We are having a lot of enquiries from patients regarding if they are on the 12 week shielding group. If you have not had a letter or text from the hospital by now, you are not in this group of people. However, there is still work being done by hospitals, NHSE and ourselves. If we get any notifications over the next week of anyone missed, we will be in touch with you. If in doubt follow the advice of shielding if you think you are in the group.

If you are in the group of patients that are being advised to shield yourself for the next twelve weeks, you can get help from the government, and again, you should have heard by text or letter that you are in this group.

Please click through to the site ⇒ Extremely Vulnerable

this will enable you to register for help with medicines and delivery and food.

If you have not received a shielding letter but believe you are in the Extremely Vulnerable group please register, using the Extremely Vulnerable site so you information can be collated centrally. Work is continuing to identify the Vulnerable patients and letters will be sent out centrally if appropriate.  Letters are being co ordinated by NHS England we are unable to issue them from the Practice.

Again, if you are unsure what to do, please go to the following website: ⇒ Guidance on Shielding

If you are in the at risk groups as opposed to the extremely vulnerable group, then please read the following:

You can get help through Derby County Council if you have no friends or family you can call on and if you :

  • are self-isolating because you or a member of your household is at risk
  • are struggling to meet your basic needs because of financial, social or health restrictions
  • are pregnant
  • have underlying health conditions
  • are aged 70 or over.

The Council can help you with shopping, fetching your prescription or finding someone to talk to.

Derby County Council

Register for help through Derby County Council Or you can phone them on:
01629 535091, their phone line opening hours are:

  • Monday to Friday 9am to 5pm
  • Saturday 9am to 1pm

Derby City Covid Community Response Hub

Volunteers, and those who need help can contact DerbyDirect on 01332 640000 from Tuesday 24th March. The line will open between 8.30am and 5.00pm, Monday to Friday. There’s also a dedicated email address that can be contacted; covidsupport@communityactionderby.org.uk

For more information, please click on the following link:


We hope that the information above is useful and we will endeavour to keep you up to date.

Information correct as of 01.04.2020