The Vernon Street Medical CentreTel: 01332 332812
The Lanes Medical CentreTel: 01332 271374
Click the link above. You need to register for this service.
When you receive your prescription, tear off the right hand side portion and keep this safely until your next repeat prescription is due. This can be used to order your next prescription.
Tick which items you require and either post the request to us or hand it in at reception.
We regret that we cannot take requests over the telephone or by email because many drugs sound similar and mistakes can be made.
Please note that your medication will be subjected to regular review by the doctors and practice pharmacists.
Please note that it takes 48 working hours to process a request for a repeat prescription. Many patients are unaware of what is involved when requesting a repeat prescription. We have approximately 100 requests per day each of which has to be processed by the Repeat Prescription Clerk.
The Repeat Prescription Clerk has to check the computer system to see if your Repeat Prescription request is authorised.
If the repeat prescription is authorised then the prescription is printed and put through to the doctor to check and sign the prescription. Once signed the prescription can be either picked up by your preferred Pharmacy, sent electronically to your preferred pharmacy or collected at the surgery (If you have someone collecting your prescription on your behalf at the surgery they will be required to provide details of your full name, address and date of birth in order to obtain your prescription, this is for security purposes).
If your prescription is not authorised it will require further review by our doctors or practice pharmacists to make sure that the medicines you have requested can be issued safely. You may be asked to make an appointment for a review of your medication before it can be issued.
Prescription prepayment certificates (PPC) are available in England and they can save you money.
Prescription costs as of April 2015
PPCs are available by 10 monthly direct debit instalment payments. The prescription prepayment certificates allow anyone to obtain all the prescriptions they need for £2 per week.
Find out more about the prescription prepayment certificate.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.
If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.
Yes, if you have a stable condition and you:
It may not be if you:
You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:
Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.
Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.
Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.
Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.
You can complain to the pharmacy, dispensing appliance contractor (DAC) or GP practice. You can also complain to NHS England or their local NHS Clinical Commissioning Group (CCG) if your complaint cannot be resolved.
For more information visit www.hscic.gov.uk/epspatients, your pharmacy or GP practice.
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